Benefits to customer
By using the Mobile Banking service you can receive information on your account balances, effect payments between own accounts, or receive information on foreign currency exchange rates, payment transactions effected in your payment cards and bank accounts. This is particularly convenient in case you wish to be immediately informed on salary transfer, direct debit or credit instalment and other cases of activity in your account. It is a simple and convenient way to control your account! Service options Information sent via SMS by the bank may be of two types: Replies to inquiries Information sent in reply to the customer inquiries: Automatically sent notifications When concluding the service agreement, as well as in the DnB NORD Internet Banking or through SMS inquiry you may opt for the minimum transaction amount to be reported by an SMS message in relation to the funds movement in the account. Sending messages on the Bank’s foreign currency rates may be ordered only at the time of the agreement concluding at the Bank’s branch or by sending a relevant inquiry. E.g. upon indicating LTL 1 you will be informed on all transactions equal or exceeding LTL 1 in amount, while after indicating LTL 1000, you will only be informed on transactions amounting to minimum LTL 1000 effected in your account. Security Mobile Banking service is secure since information is sent only to your mobile phone number indicated in the agreement and only after entering the password. When a new agreement is concluded, the password must be changed before using the service. In case an incorrect password is entered three times successively, the service is deactivated. Activation of the service may be renewed through DnB NORD Internet Banking by concluding a new Mobile Banking Service Agreement or on visiting the Bank’s outlet. Become a user Costs Concluding of the Mobile Banking Service Agreement is free of charge, and a fee of LTL 0,30 is charged for an SMS message sent to your phone (both replies to your inquiries and automatically sent notifications).
Inquiry sending Information on inquiry sending and inquiry samples is provided in the instruction:
In case you have more questions or you need help, call us by number 1608 or (370~5) 239 3444 and select Electronics Banking (press 3).
You send an inquiry to the bank, and the bank sends you a reply. Inquiries from customers of any mobile communication operator are to be sent to number 1382.
Information sent automatically within certain intervals or in case of particular changes in the account:
SMS inquiry sending instruction
